Faqdesk Index - Burglar Alarms | House Alarms | Wireless Alarms - diy-alarms.co.uk
 
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Technical FAQs
Do I have to create an account to make a purchase?
Viewed:1796
No; you do not have to create an account - you can make a one off checkout. However, by creating an account you will be able to track your order process and view your order history. With an account you can add items to your basket and the basket is automatically saved when you log-off from your account. Your basket is only emptied when you checkout.


In either case your details will not be divulged to any third parties and we will only contact you by email or phone in regards to your order.


On Checkout, your payment details will be processed by Worldpay's secure server.

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What are the advantages of fitting my own alarm system?
Viewed:1680
Too numerous to list but the following are real advantages.
  • Cost - get some quotes and then pick a similar system from us and see the difference.
  • Customisable - you decide what protection you need.
  • Control - you will have all the codes for the system and as such will be able to program and maintain the system without having to pay for expensive call-outs.
  • Repairable - because you fitted it you will be able to troubleshoot and fix any faults that occur.
  • Upgradeable - you will have the ability to upgrade your system as you wish.
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My alarm is monitored/maintained by an alarm company and they charge me £xxx per year. Can I carry out any upgrades/maintenance on my alarm?
Viewed:1637
Probably not. Once you are tied in to their system the only way to get control of your alarm system is to replace the control panel.
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Do the prices shown include VAT?
Viewed:2455
Yes, the prices shown include VAT at 17.5%.
Shipping and insurance costs are calculated (on weight) and added at the checkout stage. An estimate of the shipping costs (for UK mainland) is contained in the Shipping Costs UK page in the Information box in the Right-hand column of this page.
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Can I Pay over the telephone using my Credit/debit card?
Viewed:2483
Yes
If you wish to pay over the telephone, there is less chance of errors in your order if you send your order from the website and choose the cheque/postal order method of payment and then phone us with your card details.
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